Privacy Policy

1. Who We Are

Flowpoint7 Ltd ("Flowpoint7", "we", "us", "our") is a digital marketing company registered in England and Wales, helping Canadian contractors get more customers online. Registered address: 128 City Road, London, EC1V 2NX, United Kingdom.

2. Information We Collect

When you contact us or use our services, we may collect:

• Name, phone number, email address and business name
• Type of trade and province you operate in
• SMS communications sent through our platform on your behalf

We may also collect limited technical data automatically, such as IP address, browser type, and pages visited via cookies and analytics tools to operate and improve our website.

3. How We Use Your Information

We use your information to:

• Set up and manage your website, Google Business Profile and review request system
• Send automated SMS review requests to your customers after jobs
• Follow up with previous customers for referrals on your behalf
• Provide support and report on your monthly performance
• Comply with CASL for all commercial electronic messages

4. SMS & CASL Compliance

By providing your phone number and submitting our contact form, you explicitly consent to receive SMS text messages from Flowpoint7. The following terms apply to all SMS communications:

• Message types: You will receive SMS messages from Flowpoint7 including appointment confirmations, follow-ups on your enquiry, and business information related to our services.
• Opt out: Reply STOP at any time to unsubscribe. Upon opting out, we will remove your number immediately and send no further messages.
• Message frequency: Message frequency varies based on your interactions. You may receive periodic follow-ups and updates.
• Standard rates may apply: Standard message and data rates charged by your mobile carrier may apply. Flowpoint7 does not charge for SMS messages.
• Help: Reply HELP to any message or contact us at team@flowpoint7.com or +1 236 874 1012.
• Age restriction: You must be 18 years of age or older to opt in to SMS communications from Flowpoint7.
• No sharing: We never sell, rent, or share your phone number or contact information with third parties for their marketing purposes.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyse site traffic, and support our marketing. Cookies are small data files stored on your device. You can control cookie settings through your browser. We use Google Analytics and similar tools to understand how visitors use our site. By continuing to use our website, you consent to our use of cookies.

6. Data Security

Your data is protected using industry-standard encryption. We store data securely and never share it with advertisers or third parties without your consent.

7. Your Rights

You can request access to, correction of, or deletion of your data at any time by contacting us at team@flowpoint7.com.

8. Contact Us